Securus Technologies, a leading company in inmate telecommunications has recently announced important news. The company, which has been around for over 30 years, and is based in Texas, has acquired another company. GovPayNet was recently acquired in hopes to roll out technological advances even quicker than ever before. This company has been around for over 20 years and is based in Indianapolis, Indiana. The company was started by a sheriff, who found the need to start a company that can process bail payments made in cash. The company has grown significantly over the years, and now handles all different types of payments made to and from government agencies.
Another recent acquisition of JPay has been hinted to accelerate technological advances under the Securus Technologies name. Combining these two financial service providers could result in Securus being able to implement more services to inmates as well, such as advancing the tablet program where inmates can purchase these devices. The devices allow a limited amount of entertainment and provide educational software to take coursework. This is a great opportunity to improve skills to be job-ready once the inmates are nearing completion of their sentence(s).
In recent years, through innovation and other acquisitions, Securus Technologies has been able to bring down the cost of calling loved ones from correctional facilities. Once known to be cost prohibitive, the improvement has been praised by many. Since Securus Technologies has been along the road to advancements, their customer satisfaction rates have skyrocketed to well over 95 percent. Being accredited by the Better Business Bureau and receiving an “A+” rating is icing on the cake. While there aren’t any specific plans that have been disclosed, it’s likely that Securus will continue, along with JPay and GovPayNet to introduce technology such as wireless containment systems. These devices are used to curtail contraband cellular device usage. It will be interesting to see what the acquisition means for the future of Securus Technologies, and its newly acquired companies.