Category Archives: Complaining Customers

How White Shark Deals With its Complaining Customers

Published / by thehillsadmin

White Shark Media is the leader in digital marketing agency, offering online marketing solutions targeting small and medium sized business enterprises. The company’s growth is based on their reputation of offering cost effective Search Marketing campaigns while providing outstanding customer experience. This is the reason the company is the fastest growing agencies in the global digital marketing industry.

The company that once began as a “boutique agency” is now helping thousands of businesses around the world and America in particular, expand their businesses with its online marketing savvy and a suite of its exceptional marketing tools.

White Shark Media designed a website for its client who specialized in veterinary practice. The client needed his website redesigned with search engine optimization and a pay-per-click strategy to optimize its sales in North America.

The client got extremely satisfied and took a moment to hail the great customer service that was offered by White Shark Media. His business had managed more sales from last year and aims to expand even more.

Similarly, Women fashion Retailers, a fashion retailing business based in New Jersey have been in the industry for more than 70 years. The company have had their online stores performing poorly and sought to consult White Shark Media for their pay-per-click campaign.

The company have managed their search engine for a period of 1 year until now and the clients does not plan to stop the work. The company has confirmed that the client is totally contented with their services that the business has provided a strong return on investment. This is explained here:

Another company, Platinum Pro Painters having two major offices in Western and Eastern Canada has had its share of satisfaction. The company wanted a digital marketing partner to drive leads and attract new customers.

The company selected White Shark Media ( to provide search engine optimization and pay-per-click services. This work is ongoing and the customers has no plan of stopping. The client is extremely satisfied as the campaign has made a huge impact on their sales.

Some customers have complained that their communication with White Shark Media hasn’t been good enough. The company has taken this positively into consideration. They have scheduled meetings via GoToMeeting, an online conferencing platform where clients can have their campaign reviewed by an SEM strategist. Together, the SEM strategist and the client can review the AdWords account and solve any inquiries or puzzle associated.

Similarly, the customers can now call White Shark Media’s contact person directly. Upon signing up, customers will get all the significant information from their contact person via emails, a procedure that will allow seamless communication between clients and company.